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Job Description

At kleinanzeigen.de GmbH we are looking for a Salesforce Consultant to join our team in Berlin. Be aware that this is a hybrid role (2-3 days in the office), reporting directly to the Lead Salesforce Consulting, therefore you will have to come to our offices based in Berlin.

What you'll do:

  • Work with stakeholders from sales and customer service on process mapping, gap analysis and improvements

  • Own and complete numerous projects on the Salesforce platform

  • Transform functional business requirements into tickets for our global dev teams and monitor and manage their progress 

  • Work with a motivated team of Salesforce consultants in day-to-day business

  • Creation of reports and dashboards in Salesforce and support our analytics team. Admin tasks including data management and declarative development are handled by the central dev teams

  • User acceptance testing, 2nd level user support and training

  • Support product feature discovery and backlog management

  • Well versed with Confluence and Jira

Who you are:

  • You have at least 2 years of experience with Salesforce Sales and Service Cloud. Admin or Consultant certifications are a bonus

  • Your German is proficient and you have a good level of written and spoken English

  • You have an analytical approach for your tasks and thinking analytical is part of your attitude

  • You have experience in Project Management with a passion for measurable successful outcomes

  • You are familiar with sales processes for Telesales and Key Account Management and have ideas how they can be improved

  • You are enthusiastic and enjoy working in a team, as well as across teams

  • Your are versatile at finding solutions and prioritising and you are bendable in your approach

  • Understanding complex processes and dependencies is easy for you

  • Manage and maintain a collaborative working relationship with stakeholders - end users, central dev teams and leadership

  • Your basic knowledge and understanding about integrations from and to Salesforce helps you to improve and monitor our integrations

  • Knowing the technical possibilities of Salesforce and being up to date with the latest innovations helps you to develop new ideas for improving the system

  • Detailed documenting processes and how to guides in Atlassian Confluence or a similar system is natural for you as well as handling tickets in Jira

  • Understanding of Agile methodologies (Scrum, Kanban) is a bonus

Benefits

Life at Adevinta comes with its perks! Our Adevintans enjoy the following benefits:

  • An attractive Base Salary.
  • Participation in our Short Term Incentive plan (annual bonus).
  • Employee Stock Purchase Program with a match from Adevinta.
  • Work From Anywhere: Enjoy up to 20 days a year of working from anywhere! Maybe not from the moon - well why not! just make sure you have internet connection!
  • A 24/7 Employee Assistance Program for you and your family, because we care.
  • Win together, lose together is one of our key behaviours. At Adevinta you will find a collaborative environment with an opportunity to explore your potential and grow.


On top of these, we also provide a range of locally relevant benefits. Wanna know more? Apply and ask our recruiters!

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Salesforce Consultant (d/f/m) | Adevinta Spain
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